Cloud Catcher is one of Japan's most beloved online claw machine services, trusted by players for over 10 years. Play real claw machines remotely, anytime, anywhere — and have your prizes shipped to the US or anywhere in the world via tenso.com.
Choose from a wide selection of plush toys, figures, anime merch, and collectibles featuring popular characters like Pokémon and Dragon Ball. Get exclusive Japanese items delivered to your door without ever leaving home.
(International shipping fees apply.)
You can use tenso.com to receive prizes at a Japanese forwarding address and then ship them to your home in the US through tenso.com.
※ Shipping from Cloud Catcher to tenso.com is free once per week. Shipping from tenso.com to the US is paid by the customer.
https://www.tenso.com/en/
Step01Visit the tenso.com and click "Sign up" in the top right to create your account.
Step02Once registered, click on "My Page."
Step03You will find your personal forwarding address there. After winning prizes on Cloud Catcher, please input the shipping address displayed here as the delivery address.
Step04Once your package arrives at tenso.com, choose your shipping method and send them to your own address.
For more details, please see “How to Use Tenso.com.”
Follow the steps below to sign up for Cloud Catcher and start playing.
You can use your browser’s translation feature if needed.
Cloud Catcher →
Step01Tap or click “Sign Up” on the screen.Use your browser’s translation feature if needed.
Step02Sign up with Google, Apple, X, or email.
Step03Enter your nickname and email to complete your account (Google sign-up).
Step04After registering, click “Log In Now” and try a practice play.
Here’s how to charge CP (points) to play the game.
* Try the free practice machine before purchasing points.
Step01Select “CP Charge” to add points.
Step02Choose your payment method. Apple Pay and Google Pay are available on mobile web for easy payment.
Step03Enter your date of birth to complete age verification.
Step04Select the amount you want to charge. Higher amounts unlock more bonuses.
Step05Enter your payment details to complete your point purchase.
Once your points are charged, choose a prize and start playing.
If you grab the prize, ship it to your home in the U.S. via tenso.com.
Step01Choose a prize from the list.
English search is currently limited.
Please browse the prize images and select visually.
Step02On the play screen, click “Reserve Play” to start the game.
Step03Use the controls to move the crane and win the prize.
Step04Once you grab a prize, return to the prize list and click “Prize History” to check your winnings.
Step05Select your unshipped prizes and click “Select All” to ship them at once.
Step06Use the forwarding address you set up on tenso.com as the shipping address.
Step07Free Shipping Tickets cover delivery to your tenso forwarding address (issued weekly). Shipping from tenso.com to your home requires an additional fee.
Edit the invoice on tenso.com and enter the item details (¥1000 / about $7 per prize).
Add your address, select shipping, and complete the payment.
Step01Log in to tenso.com and click “My page”.
Step02Go to “Package Info / Consolidation Service”.
Step03Click “Edit Package Information”.
Step04Enter the item details and price (¥1000 per prize), then click “Confirm Edit”.
Step05Return to the package list, click “Register Delivery Address,” then click “Add Address”.
Step06Enter your delivery address and click “Confirm”.
Step07After adding the address, return to the package list and click “Select shipping method”.
Step08Select a shipping method and click “Next”.
Step09Enter the address and item details, then click “Proceed to payment”.
Step10Review the details and click “Pay” to complete the process. Now just wait for your prizes to arrive!
Please enter ¥1000 per prize as the subtotal amount.
International shipping costs vary based on package size, weight, destination, and the shipping method selected on tenso.com.
Example: Shipping one figure prize to the U.S. may cost around $28 USD, depending on package size and shipping method.
For more details, please check the official tenso.com shipping fee page:
https://www.tenso.com/en/usage_fee
Yes. You can play online from the U.S. and use a forwarding service like tenso.com to ship prizes internationally.
The app version is only available in Japan, so overseas players should use the web version.
Many prizes are authentic Japanese arcade and character goods that are typically available only in Japan.
However, the actual country of manufacture may vary by product.
Delivery times vary depending on handling time, forwarding, and the shipping method selected through tenso.com.
For estimated delivery times and shipping details, please visit the official tenso.com guide:
https://www.tenso.com/en/static/guide_time_index
Some items may have shipping restrictions depending on your country or region.
Please check local regulations and your forwarding service’s policies before ordering.
